【New Thinking in the Workplace】—Appreciating each other’s differences and making communication more effective!

After the lecture from Taichung, I just returned to Taipei with a suitcase, and while talking on my mobile phone, I swiped my card from the Taipei high-speed rail platform into the MRT, but I heard a sharp cry of a child!

I followed the prestige, and in addition to two or three people next to me, I stood looking anxious, and the lady, who was holding a large bag in one hand and a baby in the other, kept trying to pass through the crowd and shouting, "Don't cry, Mommy, Mommy." But... The child's cry became louder and louder, and the crowd around him rushed to their journey one by one, and the mother and son were separated from each other on both sides of the flow of people.

I hung up the phone first, went against the direction of the crowd, walked to my mother with great difficulty, and slowly accompanied my mother to open a road, to the child's side, as soon as the child saw his mother, he instantly threw himself into her arms, and the two of them cried together. I pulled the suitcase and accompanied them off the platform, everyone around me was in a hurry, moving forward in a straight line, everyone was in a straight line of their own actions, if no one slowed down at the intersection point, they would often block each other's way, be stared at, be hit... Wait for unhappy results.

Isn't it the same in communication in the workplace, where everyone rushes in the right direction, walks in their own straight line, hoping that others will give way, accommodating, and feeling angry and impatient with the needs of others. Thinking only about their own goals, the goals of communication have become vague and confusing. If there is a person who slows down at the intersection of the route, or is willing to look at the needs of the environment, it seems to give way or go around, but it is a way to make the moving line unknotted and move more smoothly.

Helped carry things to the platform of mother and child, watched her and children hold hands and sit on the MRT, waved to me to say thank you, and said goodbye to me. In fact, I am very grateful to them in my heart, because the cry of the child and the shouting of the mother allow me to stop at the moment, and I can also see the careless collision caused by the hurried steps when the people around me communicate with each other, these can actually be different choices.

Let communication be a chord that matches each other

If communication is a melody, everyone is like a different note in a song. No matter how well you sing a single note, you can't make a song. Appreciating the differences between others and yourself, and finding a place where you can resonate, because of the difference in tone between each other, you can create a unique chord, which leads people to linger and reverberate for a long time. Of course, there are sometimes situations in communication that go off the rails, strong textures, and direct and critical impact of rock music, without losing their own rhythm, the rhythm of change interspersed with each other in these communications will also make the communication in the workplace richer and more diverse.

If communication is a chord, appreciate each other's similarities and differences, so that the process of communication can find more flexibility and mutual appreciation in addition to the goal. A single note can't make a song, if you can hear each other's notes in communication, in the process of communication, each other will be more rewarding!

【Workplace Communication Tips】

1. Don't just think about what you want to say in your communication

2. Understand, understand, the direction that the other party wants to be in the communication

3. Appreciating each other's differences makes the process of communication more rewarding

This article is reprinted from Teacher Shi Wei's Communication Vision

About the Author:

Wang Shiwei, an expert in mind transfer thinking and workplace communication/senior consultant/psychologist

Mr. Wang Shiwei has a double master's degree in information and educational psychology, and is a well-known practicing psychologist on both sides of the strait, and has served as a consulting psychologist of Taiwan Semiconductor Manufacturing Company, a member of the Taiwan Jungian Development Group of the International Association of Analytical Psychology, and a consulting psychologist of the Chinese Psychotherapy Research and Development Foundation. His teaching combines systematic structure, Satyr model, and a large number of practical cases and guidance skills, specializing in transferential thinking, workplace communication, conflict management, emotion and stress management and other related courses. He is also a columnist for the "Image: New Workplace" for the album "Pictures", a consultant in the workplace diagnosis room of the Educational Radio Education Talk Bar, and the author of the book "Image Communication Vision".