Identity: empathy for others Probing: Ask questions to grasp the other person’s thoughts Advice: Give advice to promote mutual agreement

Cross-departmental scenario simulation: Customized cases according to needs

Cross-departmental communication - 康士藤管理顧問

Q: • Communication steps

TCA Communication Process: >Target Clarification and collection of problems> Agree on the alignment of plans and actions> >Action

Workplace communication

Cross-departmental communication

Effective Cross-Function Communication

Break the dilemma of the gray area and face the road of win-win

For the trouble of cross-departmental communication, Kang Shiteng knows it

Tasks require cross-departmental communication and collaboration, do you know what methods can be used to facilitate effective communication?
In a positionalist or hierarchical organization, do you know where to start?
Cross-sector cooperation involves departmental interests, do you understand how to find common goals, promote empathy, and achieve a win-win situation?

What
What is cross-departmental communication?

Cross-departmental communication is due to the fact that each department or each position has different characteristics and responsibilities, which leads to communication gaps and unsmoothness. Through the course, we can clarify the goals/objectives and find the right communication methods to facilitate smooth communication and better cross-departmental cooperation.

Who
Who needs to communicate across departments?

There is a supervisor on the project who needs to work across units
A project manager or product manager who needs to integrate front-end and back-end resources
Executives in the enterprise
Mid-level and junior executives who need to be promoted continuously

When
When you need to get on
Cross-departmental communication?

When there is a need to facilitate cross-departmental communication and resource coordination
When a cross-team task is assigned on an ad hoc basis
When an organization’s end goal requires the collaboration of numerous departments to accomplish
When it is necessary to rely on resources from other departments in order to accomplish the organization’s key objectives
When a task arises that cannot be completed by a single organization